Making a Hotel Reservation – English Phrases for making Reservation

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Complete Video Transcript

0:00Welcome to twominenglish.com. Teaching you English through two-minute lessons.
0:07In this lesson you will learn how to book a hotel by calling in advance.
0:17Hello, is this the Parkland Residency?
0:21Yes, I am Hans. How may I help you?
0:25I’d like to book a room for tomorrow.
0:28For how many people?
0:30Just me.
0:32Okay Sir. What’s your complete name, please?
0:36Rouf Hughes. What is the total cost?
0:40That would be $120 per night.
0:44No problem. Book the room for one night, please.
0:48Sure, may I know your cell phone number?
0:52Yes, it’s 345 344.
0:56Thank you. How would you like to pay?
1:00I can pay through credit card.
1:02Okay. I will call you back in about 10 minutes to confirm your booking.
1:08Thank you very much.
1:16Parkland Residency, this is Rouf. How may I help you?
1:20Hi, I’m Windy Dakota. I was wondering if I can get a good suite for the 12th of this month?
1:26Sorry Miss Dakota, we have no vacant suites for that day
1:31Alright, then what about the 24th?
1:35Please give me a moment.
1:37Sure.
1:39Yes, suites are available for that day, would you like to book one for you.
1:44I’ll have to call you back, thank you.
1:48No problem.
1:55Hello, this is Hans Schefield. What are your rates per day for a room?
2:01Mr. Schefield, we have rooms ranging from $100 to $500 per day.
2:07What’s the price for family suite with 2 beds?
2:12Deluxe family suites start from $450. May I know for how many people you would need the suite?
2:21We are four. Two adults and two kids.
2:24Great. It would be $500 for the best suite.
2:29Ah! That’s expensive. Let me know if there’s a good room facing the sea.
2:36One second… Yes, we have a fine sea-view suite for you. It is $350.
2:43Now that sounds nice!
2:45Will you be booking it, Mr. Schefield?
2:49Yes, please.
2:56Front desk, Hotel La Belle. How may help you?
3:00Yes, I called you an hour earlier. I’m Windy Dakota.
3:04Yes, Miss Dakota. Would you like to book a room now?
3:08Yes. But what are my payment options?
3:12We accept all types of credit cards. There is also a special rebate of 5% on American Express cards.
3:20That’s fine, but the problem is I don’t have a card! I only have a Visa checking account.
3:26Okay…No problem.
3:29Can I use my checking account?
3:31Yes, certainly. You can use the debit card connected to your checking account.
3:37Thank you!
3:39You are welcome, Miss Dakota.
3:47I’d like to book a room for tomorrow.
3:53What is the total cost?
3:59Book the room for one night, please.
4:06I was wondering if I can get a good suite for the 12th of this month?
4:19What are your rates per day for a room?
4:27Let me know if there’s a good room facing the sea.
4:37But what are my payment options?